Privacy Policy

Citizen Row LLC Privacy Policy

At Citizen Row, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us.

1. Information We Collect

When you make a purchase or interact with our website, we may collect the following personal information:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information (processed securely by our third-party payment processors)

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders.
  • To communicate with you regarding your order or customer service inquiries.
  • For marketing purposes: From time to time, we may use your email address and phone number to send you promotional offers, updates, or information about new products and services. You may opt out of marketing communications at any time by following the unsubscribe link in our emails or replying "STOP" to SMS communications.

3. Data Security

We take the security of your personal information seriously and use industry-standard measures to protect your data. However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.

4. Sharing of Information

We respect your privacy and will never sell your personal information to third parties. We may share your data only with trusted service providers who help us process your orders and manage our communications (e.g., shipping partners, payment processors). These partners are obligated to keep your information confidential and use it solely for the purposes of providing services to Citizen Row.

5. Your Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Opt-out of receiving marketing communications at any time.

6. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The most current version will always be available on our website.

7. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at hello@shopcitizenrow.com.